Accessibility

URL: HTTPS://WWW.BELLALUNATOYS.COM

Bella Luna Toys is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

EFFORTS TO SUPPORT ACCESSIBILITY

Bella Luna Toys takes the following measures to ensure accessibility:

  • Accessibility is part of our mission statement.
  • Accessibility is part of our internal policies.
  • Accessibility is integrated into our procurement practices.
  • An accessibility officer or official has been appointed.
  • Clear accessibility targets and responsibilities exist within the organization.
  • Formal accessibility quality assurance methods exist within the organization.

CONFORMANCE STATUS

CURRENT ACCESSIBILITY STANDARD OF THE SITE:

WCAG 2.1 level AA

KNOWN ACCESSIBILITY ISSUES

Despite our best efforts users may experience some issues. This is a description of known accessibility issues. Please contact us if you observe an issue that is not listed.

Email Capture Popup:
Our email capture popup is currently unreadable by screen readers. We're actively working with the 3rd party platform that embeds the popup into our store, in order to make it fully ADA compliant.

COMPATIBILITY WITH BROWSERS AND ASSISTIVE TECHNOLOGY

This site is designed to be compatible with the following browsers:

  • Chrome 106, Safari 14, Firefox 103, Internet Explorer 11, Edge 104, Android 12, iOS 15.6

TECHNOLOGIES

Accessibility of this site relies on the following technologies to work:

  • HTML
  • CSS
  • Javascript

ASSESSMENT METHODS

BELLA LUNA TOYS assessed the accessibility of this site using the following method(s):

  • Self-evaluation: the site was evaluated internally by the company or organization.

  • Independent third-party evaluation: the site was evaluated by an outside ADA compliance consultant.

FEEDBACK PROCESS

We welcome your feedback on the accessibility of this site. Please contact us via one of the following methods:

We aim to respond to feedback within 1 business day.

FORMAL COMPLAINTS

You are entitled to lodge a complaint to Bella Luna Toys if you are dissatisfied with our website. To do so, please email support@bellalunatoys.com and we will do our absolute best to accommodate you and your needs.